At Elite Finance, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 14 days of receipt. Please review our return policy below:

1. Return Eligibility

  • Time Frame: You have 14 days from the date of receipt to request a return.
  • Condition: Items must be unused, in their original condition, and with all tags and packaging intact. Items that have been worn, washed, or altered are not eligible for return.
  • Exclusions: Some items, such as clearance or final sale products, may not be eligible for return. Please check product descriptions for any specific return restrictions.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at Support@elitesfinance.online or call +1 208-568-9515 to request a return authorization. Provide your order number and the reason for the return.
  2. Return Instructions: We will provide you with instructions on how to return the item(s). Please ensure you follow these instructions to ensure a smooth return process.

3. Return Shipping

  • Cost: Return shipping costs are the responsibility of the customer, except in cases where the item is defective or the wrong item was sent.
  • Method: We recommend using a trackable shipping method to ensure your return is received. We are not responsible for returns lost in transit.

4. Refunds

  • Processing Time: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
  • Refund Amount: The refund will include the cost of the item(s) returned, minus any shipping fees paid during the original purchase.

5. Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at Support@elitesfinance.online or +1 208-568-9515. We will provide instructions for returning the item and will arrange for a replacement or refund as applicable.

7. Contact Information

For any questions or to initiate a return, please contact us at:

Email: Support@elitesfinance.online
Phone: +1 208-568-9515
Address: 1003 W Main St, Crisfield, MD 21817, United States

Thank you for shopping with Elite Finance. We appreciate your business and are here to assist with any return-related questions you may have.