At Elite Finance, our goal is to ensure that you are completely satisfied with your purchase. If you need to request a refund, please review our policy below:

1. Refund Eligibility

  • Time Frame: Refunds can be requested within 14 days of receipt of your order.
  • Condition: To be eligible for a refund, items must be unused, in their original condition, and with all tags and packaging intact. Items that have been worn, washed, or altered are not eligible for a refund.
  • Exclusions: Some items, such as clearance or final sale products, may not be eligible for a refund. Please check product descriptions for any specific refund restrictions.

2. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at Support@elitesfinance.online or call +1 208-568-9515 with your order number and reason for the refund request.
  2. Return Instructions: If your return is approved, we will provide you with instructions on how to return the item(s). Please follow these instructions carefully to ensure a smooth refund process.

3. Return Shipping

  • Method: We recommend using a trackable shipping method to return items.

4. Refund Processing

  • Inspection: Once we receive and inspect your returned item, we will process your refund. This typically takes 14 business days.
  • Refund Amount: The refund will include the cost of the item(s) returned, minus any shipping fees paid during the original purchase. Refunds will be issued to the original payment method used at the time of purchase.

5. Non-Refundable Items

  • Some items are non-refundable, including but not limited to: clearance items, final sale items, or items not returned in accordance with our return policy. Please check product details and descriptions for any exceptions.

6. Refunds for Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at Support@elitesfinance.online or +1 208-568-9515. We will arrange for a replacement or refund as applicable, including covering return shipping costs.

7. Contact Information

For any questions or to initiate a refund request, please contact us at:

Email: Support@elitesfinance.online
Phone: +1 208-568-9515
Address: 1003 W Main St, Crisfield, MD 21817, United States

Thank you for shopping with Elite Finance. We appreciate your business and are here to assist with any refund-related questions you may have.